1. ABOUT US
This website, vybelife.co.uk, is run by VybeLife, a trading name of [YOUR FULL NAME], a sole trader based in the United Kingdom. You can contact us at info@vybelife.co.uk.
By using this website or placing an order, you agree to these terms. Please read them carefully.
2. USING OUR WEBSITE
You must be at least 18 years old, or have a parent or guardian's permission, to place an order. You agree not to use the website for anything unlawful or to interfere with how it works.
3. OUR PRODUCTS
We try to show our products as accurately as possible. Colours and details may look slightly different depending on your screen, and packaging may change from time to time.
Our products are designed to support your sleep and daily routine. They are not medical devices and are not intended to diagnose, treat, cure or prevent any medical condition. If you have a medical condition, are pregnant, or are unsure whether a product is right for you, speak to your doctor before using it. Always follow the instructions supplied with each product.
4. PRICES AND PAYMENT
All prices are shown in pounds sterling (GBP) unless you choose another currency. Delivery charges are shown at checkout before you pay.
We try to make sure all prices are correct. If we find a pricing error after you've ordered, we'll contact you and you can choose to continue at the correct price or cancel for a full refund.
Payment is taken when you place your order.
5. YOUR ORDER
After you place an order, we'll email you to confirm we've received it. This doesn't mean your order has been accepted. Our contract with you starts when we dispatch your order and email you to confirm.
We may refuse or cancel an order, for example if an item is out of stock, there's a pricing error, or we suspect fraud. If this happens, we'll refund you in full.
6. DELIVERY
Please see our Shipping Policy for dispatch times, delivery options and international orders.
7. CANCELLATIONS, RETURNS AND REFUNDS
Please see our Order Cancellation Policy and Return & Refund Policy. Under UK law, you have the right to cancel most orders within 14 days of receiving them. Our 30-day returns window gives you longer than this.
8. DISCOUNT CODES
Discount codes can only be used once per customer unless stated otherwise, can't be combined with other offers, and have no cash value. We may change or end any promotion at any time.
9. OUR LIABILITY
If we fail to meet these terms, we are responsible for loss or damage you suffer that is a foreseeable result of our failure. We are not responsible for loss or damage that is not foreseeable, or for business losses.
Nothing in these terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud, or for anything else that cannot be limited or excluded by law. These terms do not affect your statutory rights as a consumer.
10. INTELLECTUAL PROPERTY
All content on this website, including text, images, logos and designs, belongs to VybeLife or is used with permission. You may not copy or use it without our written permission.
11. CHANGES TO THESE TERMS
We may update these terms from time to time. The version on the website when you place your order is the one that applies to that order.
12. GOVERNING LAW
These terms are governed by the law of England and Wales. If you live in Scotland or Northern Ireland, you can also bring proceedings in your local courts.
13. CONTACT
Questions about these terms? Email info@vybelife.co.uk.